All of our instructors have received induction training to include first aid and child protection training. All are trained and assessed to current standards and hold National Governing Body Qualifications where appropriate. We believe in training and developing our staff with a strong emphasis on soft skills to underpin the technical side. Our instructors strike a good balance between supportive leadership,appropriate rapport, and have an excellent attitude to safety. We have a passion for the outdoors and the recreational activities it affords and love to share that with others, we do so respectfully with a challenge by choice ethos.
Our volunteers play a vital part in the running of the centre and take on a variety of tasks including activity provision, conservation and maintenance. We expect our volunteers to uphold the same professional values as our staff and as such all of our volunteers receive induction training, ongoing support and development and qualifications in return for their valuable time and skills.